Office Etiquette You Need to Know

A new job can be fraught with anxiety as each office has new people, new expectations and a chance to make a great first impression that stays with you throughout your tenure at the organization. And we're not even referring to the actual job tasks, which can bring more anxiety as you work to meet the expectations laid out before you. No pressure, right?!

A professional office or contact center environment can be one of the best places to work, if you play the game. And, while each environment varies, there are some tried and true etiquette rules that you must remember. Here's what made our short list:

1. Cutting fingernails at your desk is a definite no.
2. Loud conversations on the phone or with co-workers is distracting to others not a part of the conversations. If you often find yourself unable to tune out those ambient noises, you might want to invest in a good headset with active noise cancellation. Read our blog post with recommendations for some great ANC headset options.
3. Sharing too much personal information may cause your co-workers to feel uncomfortable. Save those discussions for after hours.
4. Pay attention to the office dress code. Do not "out dress" your manager; if he is not wearing a 3-piece business suit, then you should not, either. Follow his lead. By the same token, do not "underdress;" meaning, no yoga pants, sweatpants, or pajama pants.
5. Kindness rules the day. Your co-workers are going to make mistakes, and so are you! Compassion saves relationships. You should never raise your voice, or yell and scream at someone.
6. Deliver what you promise.
7. Remember the Golden Rule: Treat others as you would like to be treated.

This staff training video from DFW adds some great tips and is a quick, 3-minute reminder. Check it out!

Office Etiquette - Staff Training Film - October 2014 from Natalie Blass on Vimeo.

What would you add to this list of office etiquette tips? Reply on the Comments tab, above.