The popular EncorePro 500 and 700 series headsets have evolved into Digital and USB versions, for intelligent Unified Communications in the contact center and enterprise work spaces.

The digital version has a 6-pin quick disconnect for use with the DA90 USB audio processor. The current EncorePro headsets (non-digital) have the standard 4-pin QD. The digital headset and a DA90, when combined with Plantronics Manager Pro (an additional software service), offer a fully integrated audio and asset management solution. The headset's memory chip provides data to the DA90.

The digital headsets provide information that assist with corporate processes such as inventory management support, mass firmware updates, and agent statistics (average call time, average on-hold time, and more). CSR’s benefit from the advanced headsets, too, with sound protection, call control features, and more. Full stereo support provides a rich audio experience for users.

These products are available now. You can view the entire series of EncorePro digital headsets, and the DA90, here.

USB versions coming soon

The EncorePro USB series is an all-in-one solution for organizations with softphones. Call volume, mute, and answer/end are handled from the in-line call controller. Utilizing Plantronics Manger pro, IT can remotely track and manage every headset company-wide; updating the headsets with new software is also easily achieved. EncorePro USB headsets will be shipping at the end of this month. You can see all of the EncorePro USB headsets here.

Plantronics Manager Pro Software Service

Plantronics Manager Pro is web-based and offered for an annual subscription fee, depending upon number of users. IT managers can now monitor, manage and maintain every Plantronics headset across the enterprise quickly and easily. Compliance with industry regulations governing communication devices is also easily achieved. Use this in conjunction with the free Plantronics Hub software.






This Plantronics Manager Pro video provides an easy-to-follow overview of the software service:

EncorePro Series – Superior Quality and Performance

The EncorePro series has SoundGuard technology to protect users from harmful sound spikes and other loud noises. Users will find a comfortable listening and wearing experience, preventing fatigue after all-day wear. Laser welded construction and metal joints ensure a high quality headset, too.

Not sure which EncorePro headset you need? Give us a call and our headset experts can determine the best solution for your organization! 1-866-998-9991