One of our customers had a very good question for us, and we realized that others may be wondering the same thing:

Now that Jabra, Sennheiser, and Plantronics have all come out with new wireless headset options, will my existing EHS cable still work if I purchase one of the new headsets?

The short answer is, "Yes, as long as the new headset is the same brand as your old headset!"

And, as long as you are utilizing the same phone brand and model.

Here's why: (WARNING: Stop reading now if you aren't interested in the finer details of wireless headset remote answering).

EHS cables are built to be compatible with specific phone brands and models; as phone vendors release new phones, the headset manufacturers create compatible EHS cables.

EHS (Electronic Hook Switch) cables electronically connect to a wireless headset and phone. An EHS passes predefined signaling. Users can handle calls with the headset only, freeing them from remaining next to the phone. EHS cables provide a ring alert signal to your headset anytime your desk phone rings. It also allows you to answer and end calls right from your headset anywhere within your headset's range. EHS adapters eliminate the need for an old-school handset lifter.

Yealink is one phone brand that manufactures its own EHS adapter, compatible with the various headset brands. We sell that as well!

Please note: If you switch headset brands, then you will need to also update your EHS cable to the new brand.

If you're in doubt, check the brand's compatibility guide for the most up-to-date information:
Jabra
Plantronics
Sennheiser

Or contact us, and our Headset Experts will get you the answers you need: 1-866-998-9991. After all, Communication Is Our Business!

Avcomm Solutions has recently added Yealink to its product lineup as another way to better serve our customers. Yealink is a leading provider of VoIP phones and IP communications solutions. Founded in 2001, customers from 140 countries rely on Yealink phones–IP video phones, IP phones and USB phones—to work within existing telecommunications networks.

Why Yealink?

Ease of use, competitive pricing, quality and functionality are priorities of the Yealink brand. To date, Yealink has passed more than 80 interoperability tests to meet certification requirements set by leading VoIP systems and platforms. With extensive compatibility and flexible interoperability, the products integrate seamlessly with leading server and UC platforms in various market segments worldwide, including 3CX, Asterisk, BroadSoft, Elastix, GENBAND, Genesys, Metaswitch, Microsoft and more.

Another reason why we chose Yealink is because the company has established a first-class service network. As a forward-thinking company, it provides new solutions for the future in this fast-evolving sector and works in close partnership with T-Mobile, Telefonica, Portugal Telecom and other leading telecommunication service providers.

Following is a brief overview of just some of the Yealink products that we offer. You can find the entire Yealink product line here: Yealink at Avcomm Solutions. These phones feature Power over Ethernet (PoE) (Class 1); however, optional AC power supply cables can be purchased.

The Yealink IP Phone T2 series represents the next generation of VoIP phones specifically designed for business users who need rich telephony features, a friendly user-interface and superb voice quality. T2 series offers high-definition voice quality through HD handset, HD speaker and HD codec (G.722). The large, high-resolution display, combined with up to 48 keys, guarantees an excellent user experience in terms of configuration options, making calls and access to the express XML browser. In addition, to ensure that your audio data remains confidential, it also supports security standards TLS, SRTP, HTTPS, 802.1X, Open VPN and AES encryption. These protect against electronic eavesdropping and data theft.

Expansion modules for receptionists, and others who need access to multiple line calling, are available.

The Yealink T4 series is intended for discerning users with high expectations of IP phones. Revolutionary in appearance and advanced technical design, the T4 series is not only easy to use, it also offers extra-large display screens. In fact, the T4 series represents the cutting-edge of contemporary VoIP technology in action. Advanced features include support for gigabit networks (GigE), plus USB Bluetooth support for easy Bluetooth headset use (an optional dongle is available for purchase here). Enhanced sound quality is delivered by the Optima HD Voice system which meets TIA 920 certification standards.

Expansion modules are also available for the T4 series.

Wireless IP DECT Phones

The Yealink W52P is a SIP Cordless Phone System designed for small businesses looking for immediate cost savings; yet it’s a scalable SIP-based mobile communications system. Combining the benefits of wireless communication with rich business features of Voice over IP telephony, users can benefit from freedom of movement, lifelike voice communications, multi-tasking convenience, and professional features like intercom, transfer, call forward, 3-way conferencing, PoE and more. This system supports quick and easy configuration.

Features include: exceptional HD sound with wideband technology; Up to 4 simultaneous external calls; Up to 5 DECT cordless handsets; Up to 5 VoIP accounts; 1.8" color display with intuitive user interface; 10 hours talk time, 100 hours standby time; Integrated PoE (Class 1). This is desktop or wall mountable. A DECT repeater is available for the W52P, to extend the wireless range of the handset.

For those who would like to use wireless headsets with their Yealink phones, a Yealink headset adapter, the EHS 36, is available for purchase. This headset adapter works with major manufacturers’ wireless headsets, including Jabra, Plantronics, and Sennheiser: Yealink IP Phone Headset Adapter

For more information about Yealink, give us a call at 1-866-998-9991 and our staff will work with you to determine the best Yealink for your VoIP needs.