Do I Need a Remote Answer Device When I Buy My Wireless Headset?
September 9th, 2014 • Comments
Tags: Wireless Headset, Jabra, Plantronics, Sennheiser, VXi, Remote Answer Device, RHL, EHS cable
The wireless headset is a great tool to increase productivity and worker satisfaction. The decrease in neck, back, and shoulder pain and strain has been proven in several studies. On its own, a wireless headset is a great thing. With the addition of a remote answer device you are able to achieve true wireless freedom by being able to answer and end calls up to 450 feet away from your desk!
Remote answer devices come in two different styles: Remote Handset Lifter and Electronic Hook Switch Cable.
adhesive mounting strips. It will then connect to the headset base with an included cable.
When the phone rings, the RHL sends a tone into your wireless headset to alert you of the incoming call. Simply press the answer/end button on the wireless headset and you’re connected to the caller. When you answer the call, the RHL lifts the handset up; when you end the call, the RHL lowers the handset into the cradle to disconnect the call.
RHLs are compatible with the majority of office telephones.
that with an EHS cable in place, the phone’s handset does not physically move up or down.
There are a myriad of EHS cables, and the one that’s right for you depends upon your office phone’s make and model.
The EHS cable passes predefined signaling to either answer or end the call.
Jabra Compatibility Guide
Plantronics Compatibility Guide
Sennheiser Compatibility Guide
VXi Compatibility Guide
If you’re curious about a wireless headset and the true freedom you can experience at work, give us a call at 1-866-998-9991. To read more about why we love wireless headsets, read our blog post here: Why Avcomm Loves Wireless Headsets (And You Should Too!).
Remote answer devices come in two different styles: Remote Handset Lifter and Electronic Hook Switch Cable.
What is a Remote Handset Lifter?
A remote handset lifter (RHL) attaches to the top of the phone, underneath the handset, withadhesive mounting strips. It will then connect to the headset base with an included cable.When the phone rings, the RHL sends a tone into your wireless headset to alert you of the incoming call. Simply press the answer/end button on the wireless headset and you’re connected to the caller. When you answer the call, the RHL lifts the handset up; when you end the call, the RHL lowers the handset into the cradle to disconnect the call.
RHLs are compatible with the majority of office telephones.
What is an EHS cable?
An electronic hookswitch cable attaches to your phone and headset base, and electronically allows you to answers and ends calls away from the desk. It’s important to notethat with an EHS cable in place, the phone’s handset does not physically move up or down.
There are a myriad of EHS cables, and the one that’s right for you depends upon your office phone’s make and model.
How do remote answer devices work?
Typically, handset lifters respond to sounds within a certain frequency range. The Sennheiser HSL10 has a unique ring tone detection via a high quality microphone. Jabra’s GN1000 RHL (pictured) senses the magnetic field the speaker generates when your phone rings, which means it’s virtually foolproof.The EHS cable passes predefined signaling to either answer or end the call.
Phone Compatibility
Each of the manufacturers offers a Headset Compatibility Guide on their web site to help determine whether you will need an EHS cable or a remote handset lifter.Jabra Compatibility Guide
Plantronics Compatibility Guide
Sennheiser Compatibility Guide
VXi Compatibility Guide
If you’re curious about a wireless headset and the true freedom you can experience at work, give us a call at 1-866-998-9991. To read more about why we love wireless headsets, read our blog post here: Why Avcomm Loves Wireless Headsets (And You Should Too!).