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There were 15 posts tagged: Wireless Headset

The sweet sound of focus: Poly Voyager Focus 2 an exceptional ANC Bluetooth headset

July 28th, 2021  •   0 Comments

Poly couldn't build a sound-proof wall around your work space, so they built something better: the new Voyager Focus 2 headset with a "focus zone" for complete concentration in any environment. This is an update to the popular Voyager Focus that made working in open offices easier ... with today's hybrid work and the uncertainty of where you will be working from (and unknown background noises), the Voyager Focus 2 has hybrid digital Active Noise Cancellation for even better concentration and productivity.

The intuitive, high-end headset has an executive look and feel, with premium audio and clear conversations. Additionally, hybrid digital Active Noise Cancellation provides a "focus zone," wherever you work. Then you need a headset that is flexible, reliable, professional, comfortable, and offers outstanding audio for collaboration and concentration.

This Bluetooth headset builds on the original Voyager Focus model, keeping some of its best features (the sling headband is one of the best!) and brings in three levels of digital ANC to the ear speakers for enhanced concentration, and Acoustic Fence Technology to the smart discreet microphone boom.

The Voyager Focus 2 UC offers multipoint connectivity, which allows you to connect to two devices at the same time. Once you've paired it to your phone and connected to the USB dongle that you plug into your computer, you won't need to pair the Voyager Focus 2 again. And, the headset remembers up to 8 devices to quickly connect, without the process of pairing and unpairing.

A sleek charging dock is available with the headset, or as an additional accessory if you prefer to wait. We recommend purchasing the headset and charging station if you're planning to use this at a desk; this keeps the headset out of the way.

Place the headset on your head to answer the call ... you don't have to worry about looking for the phone.

The headband is flexible, with a super-cushioned sling design that evenly distributes the weight. This means that there’s no pressure on your ears or the top of your head. Generously-sized ear cushions are wrapped in soft leatherette over high density foam and they contour to your ear. It's so comfortable, you can wear it all day — 19 hours of talk time you'll be able to keep talking. If you should need to charge the headset, you can continue to use it. Connect to PC via included micro USB cable with audio over USB mode

Another new feature: Voyager Focus 2 Office headsets connect to desk phones, computers and mobile phones and the UC variants connect to both computers and desk phones. All of the Poly Voyager Focus 2 UC and Office variants can be found, here: Voyager Focus 2 UC and Office. Once you receive the Voyager Focus 2, scan the QR code on the Quick Start guide with your smartphone, because there is a 5-minute Getting Started video that you will find extremely helpful, and it includes set-up instructions.

Next, download the free Poly Lens desktop app to your computer. You can customize the headset’s settings (including the smart sensors), and stay up-to-date with the latest software. You also have access to the Voyager Focus 2 user manual, inside the Lens app.

Call our Headset Team at 1-866-998-9991 or Chat us now, for recommendations on which Voyager Focus 2 headset is best for you.

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Elevate employees' work from home experience

March 5th, 2021  •   0 Comments

When the Pandemic caused businesses to close last spring, many employees were sent home with a computer, a few office supplies, and no idea of when they would be able to return to the building. Communication devices such as headsets, speakers, and cameras (if they were even considered) were haphazardly ordered, or employees were left to use their personal ear buds and the built-in cameras in laptops.

Now that we've had some time to work through these issues and many employees remain in their home work spaces, they most likely are continuing to use the same thrown-together set-ups that they were sent home with in the spring. With the benefit of this past year as a teacher, we have a better idea of what works at home, and find many companies and individuals are starting to think of ways to enhance their WFH experience. We’ve put together some products for you to consider that will surely improve your work from home setup.

Wireless Headset

To experience complete silence while working, we recommend the Jabra Evolve 75 headset with Active Noise Canceling. It connects to both computers (with the included Link 370 USB adapter) and mobile phones via Bluetooth. The hear through feature lets you listen in to your surroundings, without removing the headset. We like the option to walk and talk, so you're able to take your calls on the go (up to 100 feet), whether it's to the kitchen to grab a glass of water, or to answer the front door to accept your FedEx package. The large, cushioned leatherette ear cushions rest comfortably on your ears for even the longest of calls and Zoom meetings. When you need to work in a new location, the included hard-sided zippered carry case will protect the Evolve 75 on the go. Available in both UC and Microsoft variants, you can also purchase the headset with a charging stand, if you would like to have a convenient place to store and charge the headset on a desk, when not in use.

Corded Headset

Jabra Engage 50 mono, or Engage 50 duo, and the optional Link call control take communication to a new level. The Engage 50 is a digital headset with a powerful processing chip in the ear cup that delivers advanced functionality including call analytic data. The 3-microphone system with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience, whether you work from home or a physical contact center. The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place. Two programmable buttons can be customized in Jabra Direct; out of the box they are programmed for Speed Dial and Busylight (green: available; red; busy). The volume dial, and mute and answer/end buttons are intuitively placed and easy to use at a touch. There are Microsoft Teams-certified and UC variants in both USB-A and USB-C options. The Engage 50 headset ends in a USB-C connection, so if you are using these headsets in a computer with USB-A sockets only, you will need to purchase a Link unit.

We recommend the Engage 50 if you take calls and participate in team meetings primarily from your computer, and do not use a desk or mobile phone.

Speakerphone

If you're working in a private space, you will be able to use a speakerphone. We recommend the Poly Sync 40 or Sync 40+ models and you can find all of the Sync 40 variants, here: Poly Sync 40 Speakerphones.

Turn smaller or flexible spaces into powerful conference rooms; the Sync 40 provides premium sound. The multi-microphone array focuses on what’s being said and helps keep echo and noise out of meetings. And, full duplex audio lets conversations flow naturally, even when users talk over each other.

We like the flexibility that the Sync 40 offers. You can connect to either USB-A or USB-C computers with the same unit, thanks to the integrated cable that has both connections included. The Sync 40+ models include the BT600 USB dongle and a USB-A to USB-C adapter. When you go into the office, you can wirelessly pair two units together for larger meeting space needs.

It is certified for Zoom and Microsoft Teams, for seamless experiences, as well as other major UC communication platforms.

Camera

For a clear picture on all of your Teams and Zoom calls, we recommend the JPL Vision Mini camera, which is a diminutive device with some great features, including automatic low light correction, integrated privacy cover and 2-year warranty. The Field of View is 67° and you have full 360° camera rotation including 90° tilt for over-desk viewing.

The plug-and-play Vision Mini is designed to suit the way you like to make a video call, whether it’s one to one or conference, you can place the Vision Mini webcam where you want it - on a computer monitor, desktop or tripod. It is compatible with all major platforms and the price is pretty nice: $49.95 MSRP.

Busylight

Use this at home now, and in the office when/if you return. The design of the Omega Kuando Busylight makes it highly visible from across a room and is an instant notification of your status: Red for Busy; Green for Available; and other colors that can be programmed to suit your work style. It will also: Ring and flash on incoming calls; Beep & flash – Indication for IMs; and there's a Flash notification for missed calls/IMs. Everyone can benefit from an Omega Busylight at their work space.

We have become quite adept at collaborating with colleagues, customers, and students from a distance, and these products will raise your communications game — whether you remain at home, or return to the office building. Contact our team for personalized recommendations to elevate your communication devices at 1-866-998-9991 or Chat us now.

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Remote health care with a human touch: Improve patient satisfaction with outstanding calls

February 16th, 2021  •   0 Comments

Health care in the age of technology



With the recent boom in virtual health care, the need for outstanding technology solutions that keep patients and health care practitioners connected has never been greater.

As remote health care becomes more widely available, technology has a key role to play in ensuring these virtual services are at a consistently high standard. The right devices keep health care workers connected, both to their patients and to each other. With 90% of people believing that remote health care is as good or better than traditional services, there’s never been a better time to ensure that the technology you’re using to deliver remote health care options is the best that it can possibly be, specifically audio and video solutions.

We recommend the Jabra devices, designed to bring a natural human touch to these interactions. From the immersive 180° video you get with Jabra PanaCast, to the world-leading professional-grade audio of Jabra Evolve2 65 headsets, and the outstanding 2-way audio of the Jabra Speak 750, there’s a product that’s perfect for protecting the genuine human connection that’s so vital to healthcare interactions.

And that’s exactly where Avcomm Solutions comes in. As a Jabra Premium Partner, we are uniquely positioned to provide product recommendations, special pricing, and support after purchase, to ease your transition into professional grade audio and video communication devices. Our team provides specialized recommendations to each customer, for the best set-ups possible. Whether you need cameras, headsets, or speakerphones, we will configure the best devices for your needs.

Contact us at 1-866-998-9991 or Chat us now.

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Trade in old headsets for new money

January 22nd, 2020  •   0 Comments

Don't throw out your broken old headsets ... instead, turn your trash into cash and take advantage of the generous Trade-In Program from Jabra and VXi.

Here's how it works:
For each corded headset traded in, receive $10 on the purchase of a new Jabra corded headset. This is good for all purchases of corded Jabra headsets, excluding purchases of the UC Voice series, Biz 1500 series, or Evolve 20/30 headsets. Receive a $5 rebate toward purchase of VXi corded headsets.

For each wireless headset, get $20 toward the purchase of a new Jabra wireless headset. Purchase any wireless headset from the Pro 900 series, Motion Office, Evolve or Engage series. Receive a $10 rebate toward purchase of VXi Reveal Pro Office or V200 wireless headsets.

Once you purchase your new headsets, fill out the Claim Form and then send the number of headsets specified on the form to GN Netcom, the parent company of Jabra and VXi. This address is for all claims submitted in the United States:

GN Audio Service Center c/o Flex
6380 East Holmes Road
Memphis, TN 38141

Jabra will email you a copy of your completed Claim Form which must be included in the box with your trade-ins, as well as proof of purchase (invoice) for the new Jabra headsets. Jabra estimates that rebate checks are sent within 4-6 weeks upon receipt of all of the items above.

You might as well garner treasure from your trash in the form of rebates with Jabra and VXi's Trade-In Program. Are you ready to learn more about this fantastic offer? Contact our headset specialists at 1-866-998-9991. Don't wait! This offer ends December 31, 2020, and all claims must be submitted by January 15, 2021.

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Sennheiser premium wireless headsets: An overview

January 20th, 2020  •   0 Comments

Wireless headsets by Sennheiser offer iconic design, all-day comfort and legendary Sennheiser sound. They allow you to move around freely and stay connected so that you can keep working — wherever you are. And you can count on clear sound even in the busiest work environment, both in and out of the office. The 2-year warranty from Sennheiser is twice as long as competitor warranties on wireless headsets, giving you peace of mind.

You have options with Sennheiser wireless headsets. A few of the choices: mono or duo ear; noise-cancelling or ultra noise-cancelling microphones; a variety of wearing styles (over the head, behind the neck and over the ear); and various connection methods. If you're not sure exactly what you need, we're here to help! A few simple questions will narrow the choices and you will be using your wireless headset in no time flat!

Connect to: Desk Phone, PC, Mobile Phone and Tablet

SDW 5016, SDW 5036 and SDW 5066 offer the convenience of triple connectivity. This is a new capability from Sennheiser, which is now offered thanks to the SDW 5000 series, a truly future-proof, flexible, and collaborative experience. High density wideband mode ensures high quality sound that accomodates high density work environments. Busylights on the headsets, fast charging (50% battery in 30 minutes), and up to 590 feet range (dependent upon environment) are just some of the reasons to take a look at the SDW 5000 series. They are certified for Microsoft, and optimized for major UC platforms. Pioneering voice detection technology and the two-microphone system give exceptional sound and voice clarity. Manage calls from the base station or the headset. Enhanced security features keep conversations confidential: 128 bit encryption and Sennheiser Protected Pairing ensures that sensitive data stays secure. The entire SDW 5000 series is DECT-security certified.

SDW 5016 is the convertible model. In busy office environments, where you may be wearing your headset all day long, the flexibility of changing wearing style can enhance long-term comfort. The FlexFit wearing style system offers the choice between a headband, ear hook or neckband solution for the perfect customized fit. All three wearing styles are included in the box.

SDW 5036 and SDW 5066 are the mono and duo versions. The leatherette ear cushions adjust to the wearer; both side to side and up and down. The headband has a comfortable rubber piece at the top. Note: the SDW base station works with all SDW 5000 headsets.

To learn more about the SDW 5000 series, Sennheiser has provided additional resources on YouTube, with this SDW 5000 Series Playlist. These helpful videos include how to assemble and wear the various wearing styles; how to make and transfer calls, and and how to connect difference devices. Watch this video for a helpful overview of the SDW 5000 series:



Connect to: Desk Phone and PC

There are several great choices in this business office category: SD Pro 1 ML, SD Pro 2 ML, SD Office ML, SDW 5015, SDW 5035, and SDW 5065.

The SDW 5015 (convertible), SDW 5035 (mono) and SDW 5065 (duo) from the new SDW 5000 series connect to both desk phones and PCs. If, after having one of these headsets for a while, you decide that you want enhanced connectivity to mobile, a Sennheiser USB dongle can be purchased.

SD Pro 1 ML is a single-ear headset. Switch between desk phone and PC with a simple touch on the base station. The extended wireless range allows for conversation in a radius up to 180 feet, and within line of sight, up to 590 feet away from the base.

SD Pro 2 ML headset is the duo ear model. The supple leatherette ear cushions and adjustable headband give this headset a premium fit and feel, and the flexible mic boom with ultra noise-cancelling can be adjusted for best proximity to the mouth for excellent sound quality.

SD Office ML has a FlexFit wearing style system with 3 wearing choices: headband, and earhook; a neckband is available for additional purchase. The fixed mic boom is noise-cancelling and filters out background noise.

The SD models let you answer and end calls, mute, and adjust the volume directly on these headsets. The headsets offer up to 8 hours talk time in wideband sound mode and 12 hours in narrowband mode. Proprietary technology includes HD Voice Clarity for natural wideband sound, and ActiveGard, hearing protection against acoustic shock. The headsets are interchangeable on the same base, to conference up to 4 headsets to the same base station!

Connect to: Smartphone and Tablet

The Presence Grey Business is a traditional Bluetooth headset, with incredible noise-cancelling. Callers won't know you're in the middle of a busy conference hall. We tested the excellent noise-cancelling of the Presence in a busy conference expo hall!

MB Pro 1 and MB Pro 2 offer the stability of a headband, and a single Bluetooth connection to smartphones and tablets. A comfortable headband and soft leatherette ear cushions have a professional polish, and accomplish all the same tasks as the Presence - just with a different look. The office worker who makes most of their calls on their smartphones may appreciate the MB Pro 1 and MB Pro 2.

The MB (Mobile Business) Pro series is the first to offer Room Experience technology, which reduces listener fatigue by giving all-day headset users the impression they are having a conversation with a person in the same room. This realistic sound provides a more natural and comfortable listening experience with less stress in noisy environments.

Connect to: Smartphone, Tablet and PC

For those who need the Bluetooth connection and a USB connection to PC, there are plenty of choices in this category. The MB Pro 1 UC ML and MB Pro 2 UC ML versions are a traditional headband style. If you prefer the smaller profile of the Presence, the Presence Grey UC is what you need.

To focus on work, and not on distracting background noises, the MB 660 MS has large ear cups with Active Noise Cancelling. By constantly monitoring the background environment for noise, Sennheiser’s NoiseGard hybrid adaptive ANC technology seamlessly adjusts the level of noise reduction in your headset. This unique technology enables you to take control of your sound environment, so you can have a productive, disruption-free workspace. While there is no microphone boom, the MB 660s offer triple digital mics with Advanced Own Voice Detecting, WindSafe and Speak Focus technology for clear conversation. A hard-sided carry case is included for easy travel.

MB 360 UC also has a boomless mic design, with two digital noise-canceling microphones. ANC reduces background noise to increase focus on your work. The MB 360 UC has a unique robust, foldable headband design and soft-sided pouch for storage and travel.

Connect to: PC

Out of the box, the D 10 headsets come with over-the-head and ear hook wearing styles; a behind-the-neck band is available as an additional purchase. These headsets feature a built-in ringer with a choice of three ringtones and adjustable ring volume. Noise-canceling microphones and fast recharging: up to 50% of the battery in 20 minutes, also make these headsets a good choice for a single connection headset. Connect to PC-only with the D 10 USB ML.

Connect to: Desk Phone

The D 10 Phone headset offers the same features as its USB variant, listed above, and connects to desk phones only.

While this may seem overwhelming, with a few basic questions, we are able to narrow down the best Sennheiser wireless headset for the environment and user profile. Give us a call and we can assist you in your decision-making at 1-866-998-9991!

Check out this snapshot overview of Sennheiser wireless products, below:

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