Don't throw out your broken old headsets ... instead, turn your trash into cash and take advantage of the generous Trade-In Program from Jabra and VXi.

Here's how it works:
For each corded headset traded in, receive $10 on the purchase of a new Jabra corded headset. This is good for all purchases of corded Jabra headsets, excluding purchases of the UC Voice series, Biz 1500 series, or Evolve 20/30 headsets. Receive a $5 rebate toward purchase of VXi corded headsets.

For each wireless headset, get $20 toward the purchase of a new Jabra wireless headset. Purchase any wireless headset from the Pro 900 series, Motion Office, Evolve or Engage series. Receive a $10 rebate toward purchase of VXi Reveal Pro Office or V200 wireless headsets.

Once you purchase your new headsets, fill out the Claim Form and then send the number of headsets specified on the form to GN Netcom, the parent company of Jabra and VXi. This address is for all claims submitted in the United States:

GN Audio Service Center c/o Flex
6380 East Holmes Road
Memphis, TN 38141

Jabra will email you a copy of your completed Claim Form which must be included in the box with your trade-ins, as well as proof of purchase (invoice) for the new Jabra headsets. Jabra estimates that rebate checks are sent within 4-6 weeks upon receipt of all of the items above.

You might as well garner treasure from your trash in the form of rebates with Jabra and VXi's Trade-In Program. Are you ready to learn more about this fantastic offer? Contact our headset specialists at 1-866-998-9991. Don't wait! This offer ends December 31, 2020, and all claims must be submitted by January 15, 2021.

With 10 years in the headset business, headsets are our bread and butter. Of course, it makes sense that we see value in, and appreciate the use of, headsets. We came up with a (brief) list of reasons why we love headsets; and we are curious why others love their headsets. Share the reason why you love your headset on the Comments tab, above.

Headsets increase productivity. Studies show that workers using headsets are up to 40 percent more productive than those who don't. Headsets, especially those with integrated busylights, or used with external Busylights displayed on monitors or cubicle walls, are a clear notifier of status ... red means "do not disturb." Productivity increases without interruption.

Headsets produce clear conversations. Headset microphone technology has been designed to cancel background noise and focus on human voices, for the best possible audio experience.

Headsets protect hearing. Each headset brand has its own patented technology, providing hearing protections that guard against sound spikes and other sound hazards.

Headsets provide quiet work spaces. If we can't erect walls and a door around our desk, we can put a headset on our ears and block background noise. To really get the benefits of a quiet work space, we suggest an Active Noise Canceling headset. Read a round-up of all of the ANC headsets we offer here: Active Noise Canceling - The New Trend in Office Headsets.

Headsets support correct body alignment and good posture. One of the most important things about body mechanics and posture is alignment: how the head, shoulders, spine, hips, knees and ankles line up with each other. Proper alignment of the body puts less stress on the spine for good posture.

Headsets reduce stress. Noise can cause stress: ringing phones and conversations affect the rhythm and rate of our hearts. Interruptions cause stress. Open offices and the noisy environments they produce cause stress. By sealing yourself away from the noise with a headset, stress levels are lessened.

Headsets are a fashion statement. Headsets can represent a certain cool, edgy, "don't bother me, I'm busy" vibe. And, with all of the wearing styles available today, there truly is a headset for everyone: from ear buds to headbands, and everything in between, you can choose your look.

If you're not feeling the headset love, it may be time for a new, high quality, professional headset. We offer the top brands: Jabra, Plantronics, Sennheiser, BlueParrott, and VXi, and work with our customers to ensure the best fit for each environment and connection type. Give our headset experts a call today at 1-866-998-9991.

FACT: Office professional corded headsets for traditional desk phones end in Quick Disconnect (QD).

FACT: Quick Disconnect cables are specific to the desk phone, and to the headset manufacturer.

FACT: A corded headset, without the QD cable, is not useable.

This means you need to have a cable that will connect your headset to the desk phone. The only time this would not be the case is a USB headset; as that will plug directly into the USB port on a PC or laptop. Each brand has its own proprietary quick disconnect cable. That means that the pin configuration is unique to each manufacturer.

A Compatibility Guide provided by the manufacturer (or a quick call to your trusted headset reseller ☺) will assist in determining the correct quick disconnect cord (sometimes called the bottom cable) for your particular phone make and model.

Our brands’ Compatibility Guides are available here:

Jabra
Plantronics
Sennheiser
VXi

One thing to note about VXi: they are the only manufacturer that offers other brands' QD styles. They offer the VXi QD or "V," the Jabra QD, known as “G” (for GN Netcom/Jabra) and the Plantronics cables are “P” style.

We found the following online review from a competitor's website, and want you to know how important it is to Avcomm that our customers have everything they need when they receive their order and are ready to use their headset.

“You would expect a headset to be able to plug into your phone system or computer. This headset comes only with a "quick connect" component, so if you are not aware of this fact you will not be able to use it when it arrives. It is easy to make this mistake since the picture on website does not show the cord at all !! Of course you can order the other required piece at extra cost, but after waiting over 2 weeks for this lousy headphone, now I have a desk paperweight.”

We work to make sure you have what you need from the start, so that you can immediately use your new headset, and it doesn’t become a pricey “paperweight.” (Also keep in mind that we ship in-stock orders received before 3 pm Central Time that very same day, so you won’t have to wait for your headset, like this person did. If we don’t have the item in stock, we notify you immediately.) And if we receive a corded headset order with no additional connection cable, you can be sure that we'll reach out to you before processing the order.

Don’t let this happen to you! If you’re not sure what you need, call us at 1-866-998-9991.

Additional Resource: The Basic Guide to Buying a Corded Headset

Warehouses and other industrial settings put unique demands on a headset - which is why the BlueParrott warehouse headsets are built to last. These durable VR series headsets are tough ... yet, comfortable to wear all day. VXi and BlueParrott designed this line of headsets to work effectively with the voice-picking and speech recognition devices and applications used in warehouses and similarly noisy environments.

These headsets meet the hardworking demands of high-noise industrial environments. The noise-cancelling microphones and a flexible adjustable boom arm ensure quality conversations. The boom arm swivels 270 degrees and has positioning memory.

The headsets have been "Drop and Tumble" tested. Drop specification: Multiple 8.2 foot drops to concrete across the operating temperature range; Tumble specification: 500 3.28 foot tumbles (1,000 hits) at room temperature.

The VR11, VR12 and VR12F are designed to meet the unique demands of distribution centers and other high-noise industrial settings. These headsets end in G-style quick disconnect, and a bottom cable is required to connect to voice-picking devices and wearable computers.

The VR11 headset brings function to the voice picking world. It gives you productivity-boosting audio accuracy—perfect for voice-directed picking and speech recognition applications. It also delivers the lasting comfort and heavy-duty durability you need for all-day, everyday use. The stainless steel headband is lightweight and the high-impact plastic on the headband provides rugged durability. MSRP is $149.00.

The VR12 is a convertible headset made of high-impact plastic. The headset has over-the-head and behind-the-neck wearing choices. MSRP is $229.00.

VR12F is cold-environment rated to 30 degrees Celsius. MSRP is $249.00. We consider the VR12F as the standard for warehouse headsets. The option to change wearing styles, and the convenience of being able to use it in any environment (hot or cold) makes it an easy choice.

All of these headsets come with a one-year warranty. Contact our headset specialists for help in choosing the right headset for your environment!

USB headsets simplify the set-up for daily use at the agent's PC, Thin Client, etc. It's easy to plug-and-work with these headsets for daily use; however, when side-by-side training is necessary, a frequent question that we receive is: "Can I do side-by-side training using USB headsets?"

The answer: You cannot!

While there are USB hubs and USB adapters/splitters (male USB to dual female USB plugs) on the market, they are not built for the distribution of sound. These cables are typically for power transfer and some carry data.

Another thought is to simply plug 2 USB headsets into the PC at the same time; unfortunately, the PC can only push sound through 1 device at a time.

When our customers ask us how to achieve side-by-side training in a softphone environment, our recommendation and only option is to purchase QD headsets.

Our recommendations for side-by-side training:

The least expensive Training setup is to utilize the Jabra BIZ 1500 QD’s, the Jabra Link 230 (no volume control) and the VXi Training Y cord. If you need volume control while training, then we would recommend purchasing the Jabra Link 265, along with 2 Biz 1500 QD headsets.

The image to the right shows how this training set-up would look. In this example, Jabra Biz 2300 headsets and the Link 260 with call controls are pictured; however, it would be a similar arrangement for Plantronics, Sennheiser and VXi products.







There is a USB Y cord unique to Jabra, the Link 265, which connects 2 QD headsets and ends in USB. This cuts out one step in the above pictured set-up, but is only available from Jabra, and is compatible with Jabra QD headsets. The Link 265 has a module that controls sound distribution, and the in-line call controls are a nice touch. This QD USB Y cord was created for softphone training!

We are happy to discuss your unique training needs, and provide recommendations based on your requirements. Contact us today: 1-866-998-9991 or email us.