Jabra Direct Replaces Jabra PC Suite
October 12th, 2015 • Comments
Tags: Jabra Direct, PC Suite, Jabra Suite for Mac, Jabra, Firmware
Jabra PC Suite has been the gold standard of device management software for the manufacturer. In April, Jabra made the best even better and upgraded to the new Jabra Direct. This FREE software enables you to personalize your Jabra device; firmware-update your device for the best possible performance; and to have Remote Call Control over your softphone(s). Jabra Direct supports all Jabra USB 
devices and offers softphone compatibility for most platforms including Avaya, Cisco, ShoreTel and Skype.
Jabra Direct features a new user interface with simple design, improved for touchscreen usage (for tablets and smart phones). Status and readiness information are available via the new Direct dashboard, displaying the headset and softphone are ready for your next call.
Jabra Direct will “remember” devices that you no longer have connected to PC. The devices are “grayed out,” yet available, should you once again connect the device.
Jabra Suite for Mac
Also available is Jabra Suite for Mac, free software that enables Jabra USB audio devices to have Remote Call Control over the latest generation of softphones for Mac*.
Jabra Suite for Mac supports the following Mac OS versions: 10.9.x (Mavericks), 10.10.x (Yosemite) and 10.11.x (El Capitan).
The software allows the user to hear ring tones; answer and end calls; mute the microphone; place and resume call on hold; redial directly from the Jabra audio device; and manage Bluetooth connections. Jabra Suite for Mac also checks for available Jabra device firmware updates and then offers to easily upgrade the attached devices for optimal performance.
Jabra Suite for Mac can interface with a range of softphone standards via the embedded drivers. The program runs in the background and monitors your USB ports for the connected Jabra device(s) and installed softphone(s) – and enables the Jabra device(s) to have remote call control over the softphone(s).
If new software to improve your Jabra device (called “firmware”) is available, Jabra Suite for Mac’s Firmware Updater will offer you to easily update your connected Jabra device.
Jabra discontinued support for PC Suite this month, and recommends updating your Jabra software to the new Jabra Direct immediately. Please reach out to us with any questions you have about this update, and let us know if you need any assistance!
Click here for the Jabra Direct download.
Click here for the Jabra Suite for Mac download.
*Avaya one-X Communicator, version 2.0 or above; CounterPath Bria, version 4.2.0 or above; IBM Sametime, version 8.5.2; 9.0 or above and Embedded IBM Sametime installed in Lotus Notes 9.0; Skype, version 5.8.0.945 or above
devices and offers softphone compatibility for most platforms including Avaya, Cisco, ShoreTel and Skype.Jabra Direct features a new user interface with simple design, improved for touchscreen usage (for tablets and smart phones). Status and readiness information are available via the new Direct dashboard, displaying the headset and softphone are ready for your next call.
Jabra Direct will “remember” devices that you no longer have connected to PC. The devices are “grayed out,” yet available, should you once again connect the device.
Jabra Suite for Mac
Also available is Jabra Suite for Mac, free software that enables Jabra USB audio devices to have Remote Call Control over the latest generation of softphones for Mac*.
Jabra Suite for Mac supports the following Mac OS versions: 10.9.x (Mavericks), 10.10.x (Yosemite) and 10.11.x (El Capitan).The software allows the user to hear ring tones; answer and end calls; mute the microphone; place and resume call on hold; redial directly from the Jabra audio device; and manage Bluetooth connections. Jabra Suite for Mac also checks for available Jabra device firmware updates and then offers to easily upgrade the attached devices for optimal performance.
Jabra Suite for Mac can interface with a range of softphone standards via the embedded drivers. The program runs in the background and monitors your USB ports for the connected Jabra device(s) and installed softphone(s) – and enables the Jabra device(s) to have remote call control over the softphone(s).
If new software to improve your Jabra device (called “firmware”) is available, Jabra Suite for Mac’s Firmware Updater will offer you to easily update your connected Jabra device.
Jabra discontinued support for PC Suite this month, and recommends updating your Jabra software to the new Jabra Direct immediately. Please reach out to us with any questions you have about this update, and let us know if you need any assistance!
Click here for the Jabra Direct download.
Click here for the Jabra Suite for Mac download.
*Avaya one-X Communicator, version 2.0 or above; CounterPath Bria, version 4.2.0 or above; IBM Sametime, version 8.5.2; 9.0 or above and Embedded IBM Sametime installed in Lotus Notes 9.0; Skype, version 5.8.0.945 or above