The extremely generous Jabra trade-in promotion has been extended for another year, and is available through the end of 2021. This is a great opportunity to stretch your budgets farther when upgrading your communications experience with these industry-leading headset, speaker and video solutions. Jabra PanaCast camera is the world's first intelligent 180° Panoramic-4K plug-and-play video solution. With purchase of the PanaCast, get $75/unit for existing PanaCast 2 or 3 cameras; or $150/unit for non-Jabra huddle room cameras! Learn more about the amazing PanaCast on our blog, or watch our overview video, here: Introducing Jabra PanaCast.

The Technology Refresh program also offers $40 cash back for each non-Jabra wireless headset that is traded in, with the purchase of an Engage Series DECT, Evolve2 65 or 85 Bluetooth, or Evolve Bluetooth wireless headsets. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME!

Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, 9470, or Motion Office), you can upgrade to the new wireless headsets and receive a $20/unit rebate check in the mail for the trade in.

Additionally, when you upgrade your technology to the Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up — wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.

Corded headsets have also been added to the mix, and with any Jabra Evolve2 40, Engage 50, Biz 2300 or Biz 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.

These Technology Refresh promotions are only good through December 31, 2021, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.

Learn more about the qualifying headsets, below:

Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.

Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.

For detailed information about each Engage headset, click on any of the following links:

Engage 65 Mono
Engage 65 Stereo
Engage 65 Convertible
Engage 75 Mono
Engage 75 Stereo
Engage 75 Convertible

Evolve wireless headsets
These Bluetooth headsets connect to mobile phones and PCs, thanks to the included Link 370 USB dongles. Active Noise Canceling headsets, Evolve 75 and Evolve 75e, keep the user focused on tasks and conversations, and the Evolve 65, Evolve 65e and Evolve 65t offer a variety of wearing styles (including true wireless with the Evolve 65t ear buds) for clear calls, wherever you work.

Evolve2 65 and Evolve2 85 wireless headsets connect to computers and mobile phones, via Bluetooth and with the included USB dongle. Digital hybrid Active Noise Canceling in the Evolve2 85 has been designed for incredible noise isolation with ear cushions that completely surround the ear. Evolve2 65 gives you 37 hours of talk time. The isolating foam oval ear cushions and pioneering new angled earcup design work to effectively block out your surroundings. When you move the boom arm up, it will mute the mic, and down to unmute or answer call.

Evolve2 40 corded headsets
The call controls have been moved to the ear speakers, for an easy way to answer calls, change volume levels and more. Put this headset on and the noise will fade away: the isolating foam oval ear cushions and angled ear cup design block out your surroundings, for outstanding passive noise cancellation. Move the boom arm away from your mouth and the intelligent mute switch is automatically activated. Evolve2 40 headsets are available in mono or duo; Certified for Microsoft Teams or UC; and USB-A or USB-C variants.

Engage 50 headsets
These headsets have been created with state-of-the-art software including in-depth analytics for businesses, as well as live on-screen microphone guidance for agents. The three-mic system eliminates breathing sounds, background noise, and other distractions. Available in either mono or duo, the Engage 50 is a USB-C headset; an additional call controller unit can be purchased to enhance the headset.

Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.

Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh This promotion expires December 31, 2021, and all claims must be submitted by January 31, 2022.

Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991

Are you using Cisco Finesse contact center software with Jabra headsets?

If you answered "yes," then the new Jabra CC Agent App is essential for your organization! The app integrates with both Jabra call controllers and Cisco Finesse contact center software. This app eliminates extra steps on the desktop, so that contact center agents are able to completely focus on calls – with the touch of a button. Software offerings such as this continue to push Jabra to the forefront of the headset market, and with its acquisition of VXi, looks to give Plantronics (currently the #1 headset brand in the United States) some fierce competition.

Jabra CC Agent App is a small application that, when installed on the Cisco Finesse Call Center softphone server, enables agents to control these three Finesse softphone features directly from their Jabra headset control boxes:

•Ready/Not Ready state (toggle) When changing the Ready/Not Ready state from the control box during an ongoing call, the contact center agent can, after the call, see the Ready/Not Ready state change in the Finesse browser.

•Record Call (if call recording function has been enabled in Finesse). Quickly choose to record the call with the press of a button, which is crucial for sensitive calls and for training purposes.

•Sign off

(Note that only two functions can be available at a time, which are selected by the Cisco Finesse server administrator, when installing the Jabra CC Agent App.)

The CC Agent App is compatible with Jabra Biz 2300 or Biz 2400 II headsets, or any Jabra headset when connected to a Link 260.

This software download is FREE and available at Jabra’s web site here: Jabra CC Agent App.

The GN2000 series from Jabra has been a “go to” headset in contact centers for years … and has many devoted users. After almost 10 successful years on the market, the GN2000 series headsets are going to be discontinued. As of Dec. 31, 2014, the product line will be end of life with limited stock available. As vanguards in the headset industry, Jabra offers headsets with cutting edge technology and the latest style trends.

Jabra debuted the BIZ 2300 series headsets in January of this year, and suggests this series as the replacement for the GN2000s. This durable and reliable headset series is made for your brand ambassadors. Lightweight and ergonomic, the BIZ 2300 is perfect for all-day wear in contact centers, offices and more.

Versions in the BIZ 2300 series include two Quick Disconnect headsets – a mono ear and duo ear option – and four USB versions – two standard UC variants, and two which are optimized for use with Microsoft Lync, available in both mono and duo. The headset design features large conical ear cups that rest lightly on the ear for a lightweight feel. Foam ear cushions are standard; leatherette cushions are available as an extra purchase, if desired. The lightweight plastic and metal headband is easy to adjust and the Kevlar reinforced cords offer exceptional durability and withstand greater abuse.

Noise-cancelling microphones will allow your customers to hear you, and not the background noise of your co-workers’ conversations. The break-proof flex boom can be easily positioned toward the mouth and the 360-degree spin of the boom arm works well for any user. The microphone does not need an outer windscreen because of its unique Air Shock technology. When a microphone is placed too close to the mouth, you are likely to pick up respiratory noise. The Jabra BIZ 2300 microphone is designed aerodynamically, with many small perforations and includes a foam lining that reduces the penetration of air shocks to the microphone, which optimizes the call quality.

The USB versions have inline call controls: Answer, End, Mute and Volume controls with soft touch buttons that light up. Jabra PC Suite (read our blog post) and Jabra Xpress software systems are both available – at no charge – and will keep your headset updated with any firmware changes. Jabra Xpress mass deploys headsets with the correct settings in a matter of minutes. For more information about Jabra Xpress, check out our blog post here.

The QD headsets connect to any standard desk phone with the use of a Smart Cord or Jabra amplifier. We tested a BIZ 2325 headset with a LINK 850 amplifier, and then with a GN1200 Smart Cord, to our desk phones. The sound quality with both connections was crystal clear and callers were easy to understand with the duo ear headset. We found that having both ears covered with the headset helped us to focus on our callers, and not what was happening around us in our office. Oftentimes the headset stayed on our heads as we forgot we were wearing it!

The BIZ 2300 headsets offer a standard two-year warranty. If you are currently using the GN2000 series, Jabra is giving you the opportunity to try a BIZ 2300 headset FREE with this GN2000 Update Offer. This offer expires December 31, 2014, so you’ll want to take advantage of this soon!