Avcomm Solutions

There were 7 posts tagged: Experts

Work from anywhere with Jabra Evolve and Evolve2 Bluetooth headsets

March 8th, 2021  •   0 Comments

Our team recommends Jabra Evolve wireless headsets for a variety of reasons, and most especially for the superior Active Noise Canceling (ANC) found in the Evolve 75. This is our go-to headset for working in the office, working from home, and traveling. Yet, this is just one of the many reasons why we like Evolve wireless. The portfolio accommodates a variety of wearing preferences, from true wireless to the traditional over-the-head headband. All of these Evolve headsets connect to two devices at the same time: both mobile and PC; a Link 370 USB dongle is included with each of the headsets. Each Evolve carries a two-year warranty, longer than the typical Bluetooth headset warranty of a year or less, and all are available in both Certified for Microsoft and UC variants. To decide which variant you need, this blog post has the information.

If you work in a noisy office (or, work at home amidst cute children and pets), Active Noise Canceling headsets increase productivity by providing a "cone of silence" for dedicated work and interruption-free calls. Noise-canceling microphones block background noise so that your callers will hear only you and not your environment. You can wear the Evolve 75 all day — the cushioned rubber headband and large padded leatherette ear cushions provide extreme comfort. Get up to 15 hours of talk time on a single charge. Mute the mic as you lift the boom arm up.

The Evolve 75 also has a charging stand that can be purchased with the headset, or without. If you later decide that you need the charging stand, it is available as an accessory purchase. We recommend the version with the charging stand for those who work primarily from their desk. Otherwise, the headset is charged with the included micro USB to USB cord.

For those who prefer an alternate wearing style with Active Noise Canceling, the Evolve 75e is a neckband with ear buds. Wear one ear bud to be aware of your environment, or both earbuds with the ANC turned on for complete concentration. The lightweight design rests comfortably enough that you don't even realize you're wearing it. The neckband will vibrate at incoming calls, so you're assured not to miss anything. A great feature: when the ear buds are together (they are magnetized), your music pauses or your call ends. There is up to 14 hours talk time in this battery life, and a 2-hour time for a full recharge.


If ANC is unnecessary, Evolve 65 headsets have three wearing choices. Evolve 65 is the over-the-head headband style; Evolve 65e is the neckband with ear buds (similar to the Evolve 75e above, without ANC), and Evolve 65t are true wireless ear buds in a charging case.

Evolve 65 offers a choice between mono and duo ear versions, and comes with a charging stand, or without. The Evolve 65 has a smaller profile and ear cushions than the Evolve 75, and is a comfortable option. We like the freedom of a mono Bluetooth headset with a traditional headband style, leaving an ear on the call and an ear on your surroundings.

Jabra Evolve2 wireless headsets are the latest additions to the Jabra portfolio that you will want to consider.

Evolve2 85 are wireless, Bluetooth, Active Noise Canceling headsets with ear cushions that completely surround the ears. The folding mic boom arm is handy when you need it; and when you don't, simply fold it up and store it in the ear speaker. The ear speakers also have microphones, so it isn't necessary to have the mic boom in place, if you don't like that look on Zoom calls, Teams meetings and more. The hard-sided zip case stores the headset, cords, flight adapter, and USB dongle, and if you are part of the current "hybrid work" force, you can easily transport your headset, safely. There is an optional charging stand, if you would like a place to store and charge the headset when not in use. It is available in both Black and Beige, USB-A or USB-C, as well as UC and Certified for Microsoft Teams variants.

The Evolve2 65 headsets give you 37 hours of battery life and it takes only 15 minutes to charge for 8 hours of talk time (full charge time is 90 minutes). The soft memory foam ear cushions mold to your ears, for supreme comfort. and the brightly-lit busy lights are integrated into the ear speakers. If you do not need Active Noise Canceling, we recommend this headset, rather than the Evolve2 85. Within the Evolve2 65 line, you have choices: Black or Beige, USB-A or USB-C, UC or Certified for Microsoft Teams, with a charging stand or without the stand.

If you need a recommendation for an Evolve headset that fits your work style, call our headset experts at 1-866-998-9991 or Chat us now.

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Remote health care with a human touch: Improve patient satisfaction with outstanding calls

February 16th, 2021  •   0 Comments

Health care in the age of technology



With the recent boom in virtual health care, the need for outstanding technology solutions that keep patients and health care practitioners connected has never been greater.

As remote health care becomes more widely available, technology has a key role to play in ensuring these virtual services are at a consistently high standard. The right devices keep health care workers connected, both to their patients and to each other. With 90% of people believing that remote health care is as good or better than traditional services, there’s never been a better time to ensure that the technology you’re using to deliver remote health care options is the best that it can possibly be, specifically audio and video solutions.

We recommend the Jabra devices, designed to bring a natural human touch to these interactions. From the immersive 180° video you get with Jabra PanaCast, to the world-leading professional-grade audio of Jabra Evolve2 65 headsets, and the outstanding 2-way audio of the Jabra Speak 750, there’s a product that’s perfect for protecting the genuine human connection that’s so vital to healthcare interactions.

And that’s exactly where Avcomm Solutions comes in. As a Jabra Premium Partner, we are uniquely positioned to provide product recommendations, special pricing, and support after purchase, to ease your transition into professional grade audio and video communication devices. Our team provides specialized recommendations to each customer, for the best set-ups possible. Whether you need cameras, headsets, or speakerphones, we will configure the best devices for your needs.

Contact us at 1-866-998-9991 or Chat us now.

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Social Media for Your Small Business: Begin Today for Success

October 31st, 2019  •   0 Comments

Six years ago, our woman-owned small business invested in a new form of marketing: a Social Media Specialist was hired to the Avcomm team. Carey McCoy was brought onboard and tasked with these missions:

1. Introduce Avcomm Solutions to key social media platforms by creating a presence on Facebook, LinkedIn, Twitter, and YouTube.

2. Create a blog full of updated, original, and user-friendly content that will provide value.

3. Increase the number of visitors to the Avcomm Solutions web site and boost SEO (Search Engine Optimization).

4. Be seen as a leading reseller in the headset market.

Ultimately, these tasks together have built the Avcomm Solutions brand, increased customer base, and provided valuable knowledge of our products, solutions to common workplace issues, and more. For these reasons, we recommend that all small businesses dive into social media immediately!

If you don't know where to start (or, are afraid to begin), keep reading! The worst thing you can do is wait. Social media is here to stay, and most people today have social media accounts. Research confirms that Google is the #1 way consumers resolve issues, answer questions, and research products before purchase. This has been true for Avcomm Solutions, as visitors to our web site are searching for answers to questions that only we (as experts in our devices) can answer.

Some Advice as You Build Out Your Company's Social Media Presence:

1. Don't expect immediate results. Building a brand and gaining followers takes time. Give yourself permission to build a solid foundation of content and relationships.

2. Try new things. Maybe the social media sites that we've listed above aren't quite right for your business. Try Instagram; TikTok; Pinterest; or other platforms that will reach your specific customer set. Think about where and who you turn to, when you have questions about your products and services. Do your research, and also check out your competitors: what makes their accounts interesting? appealing? successful? Then get your accounts set up.

3. Keep the content coming. The very worst thing you can do is to start social media accounts (or a blog), post a couple of times, and then either sporadically post content, or abandon the accounts altogether. Think of social media as building a relationship; it's hard to count on someone when they are not frequent contributors to the conversation. We’d recommend using a social media management platform that allows you to manage content and schedule posts ahead of time and gives you one dashboard view into all of your company’s social media activities. Even if we're out of the office for a day (or a week!), scheduling posts ahead of time is a snap, and keeps the conversation going with our followers.

4. Hire experts. Take a look at our YouTube channel, and you will see the evolution of our videos. The first videos were self-filmed; most recent videos have been filmed by professional videographers. When we made the decision this year to focus on creating more content for our YouTube channel, we really wanted to find a company within close proximity to our office, who would also provide value beyond just the video quality. After exploring options, we decided to go with a local, up-and-coming small business who could bring our vision, words and products to life, in a professional way. We encourage you to seek out local companies in your area for the filming and editing of your videos. By letting the professionals handle the videography, it allows our staff to focus on content creation and messaging.

While this is most definitely not a comprehensive list, it does provide a quick overview of what we believe are the most important takeaways in six years of social media marketing at a small business. Our advice: Start now. Don't wait. Everyone else is doing it and reaping the rewards.

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USB-C Adapters, Headsets Now Available

February 2nd, 2018  •   0 Comments

To accommodate the latest USB port on the market, headset manufacturers are now offering adapters, as well as headsets, with USB-C connectors.

Why the change in standard to USB-C? First, the size. By diminishing the size of the port, laptops continue to slim down and weigh less. At first glance, the USB-C is similar to micro USB; however, it is slightly thicker and more oval than micro USB and differs in a major way: it has no up or down orientation. PC magazine calls USB-C the emerging industry-standard connector for transmitting both data and power.*

The Jabra USB-C Adapter enables you to connect Jabra USB headsets to USB-C devices, providing the same functionality as if connected to a USB-A device. The adapter is flexible, which makes it easy to use with your preferred devices without flipping around.

Plantronics also offers two types of adapters: USB-A to USB-C and USB-C to USB-A. Perhaps you are currently using computers with USB-A ports, but plan to upgrade to new computers. Your business chooses to purchase USB-C headsets, knowing that eventually, they will directly plug into the new computers. In the meantime, using an adapter will allow you to use the new headsets, with the old computers.

Within its Blackwire series, Plantronics offers headsets with the USB-C connector. The Blackwire 3200 and Blackwire 5200 headsets both have USB, as well as USB-C, headsets. In addition, the Blackwire 5200 headsets have 3.5mm connectors for use with mobile phones and tablets. And, they all feature in-line call controls, just like the USB-A versions, for ease of use. (Pictured is the Blackwire 5220 Duo headset.)

We expect to see the trend of USB-C headsets continue, as the technology evolves. Of course, don't expect the USB-A connectors to fade away; we believe they too will be present and readily available. The goal is to provide the technology you need, at a great price. Look to us as your headset experts. Contact us today!


*PC magazine: What is USB-C? An Explainer published March 2017

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There's a Headset for Everyone!

January 8th, 2018  •   0 Comments

Choice is good.

The act of choosing, making a decision when faced with two or more possibilities, gives us a sense of control and satisfaction. Life would be pretty boring if there was only vanilla ice cream to eat (and not the 31 flavors of Baskin-Robbins), or we all drove the basic black Ford Model T's. Yikes! Fortunately, we are afforded many choices in not only what we eat, wear and drive, but also in our headsets. Given the personal nature of a headset, which is used for 8 hours a day, 40 hours a week, it makes sense that user preferences are accounted for when purchasing headsets.

Fortunately, headset brands have heard the call, and have answered it, with the wide variety of headset wearing styles that are out there. No longer is it just the one-ear, over-the-head headband style headset. Today, in-ear wearing styles, over-the-ear, behind-the-neck, convertible and yes, the traditional over-the-head wearing styles give users plenty of choices.

First, a look at the variety of styles available.

























Now, the fun part: choosing a headset.

Ideally, using a headset for a few days is the best way to determine if the headset is right for you. If this isn't possible, the next best thing to do is to consider these questions:

1. Do you mind having something in your ear (ear buds)?
2. Do you wear glasses?
3. Will a headset interfere with your hair style?
4. Do you want to be completely immersed in the call, or do you need to be more aware of your background environment?
5. What is your budget?

Wearing style, of course, is just one of the considerations when choosing a headset. The most important is, what device are you using the headset with? Desk phone, cell phone, tablet, PC/laptop? This is the starting point for each headset purchase. We feel like Oprah when we say: "There is a Headset for Everyone!" because with all of the options available, there IS a headset that you will love.

Choosing the right headset is important. We are Headset Experts, and here to guide you through the process. Contact us today to get started on the headset that you will use AND love!

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