With the introduction of the MDA200, Plantronics asserted itself as a leader in Unified Communications for hardware solutions. The device, and its sister, the MDA100 QD, are complementary audio switchers that function with a variety of headsets to ensure smooth communication, whether it's on your desk phone, soft phone, and even smartphone! Plantronics has replaced the MDA200 with the new MDA220 USB, which features improved echo cancellation and enhanced headset compatibility.

Simple, intuitive, seamless

Our testing of the MDA220 USB found that the device is pretty much the best thing since sliced bread! This device enables corded USB headsets and UC-enabled Bluetooth headsets (those with USB dongles) to be used with a desk phone and gives the user the option of switching between the desk phone and computer. When using a Bluetooth headset with the MDA220 USB, it allows for triple connection to your smartphone, desk phone and computer. It’s ideal for Unified Communications environments where desk phones are still present. And, what we really love about the MDA220 USB is that is now gives us the ability to use an active noise cancelling headset with our desk phone.

As office designs are quickly converting to open floor plans, we have received many inquiries from customers who are looking for a desk phone compatible headset that will provide active noise cancellation in the speakers. While Plantronics and Jabra both offer ANC headsets, they are strictly USB connection and unless you have an MDA220 USB, you won’t be able to use them with your desk phone.

We did thorough testing with several headsets, and did not need to stay within the Plantronics brand. As a disclaimer, Plantronics only guarantees the use of the MDA220 USB with a specific list of headsets that is continually updated.

The MDA100 QD is used with corded Quick Disconnect headsets and enables the user to toggle back and forth from USB to desk phone. There is a Mute button at the top of the MDA100 QD. When the mute is activated, the button is depressed and the area surrounding the button is red. Release the button and the mute is turned off.

Plantronics recommends this product for customer service centers who are transitioning from desk phones to softphones and unified communications (UC), and require users to manage audio from two sources with a single headset.

The MDA220 USB and MDA100 QD audio switching devices utilize the headsets you already have in place and connect them to audio endpoints for the best use of your resources. Interested in learning more about the MDA family? Contact us!

A recipe for Unified Communications success: Take your existing headset, add in the MDA 200, and you get up to 3 connection options – the Plantronics MDA200 connects QD and USB headsets to both desk phones and PCs/softphones, with simple plug-and-play setup. If your headset is a Bluetooth UC version, here’s your third option: connect the Bluetooth headset to the MDA200 and you can make calls on your desk phone! Revolutionary!

Businesses that are transitioning to softphones, yet need to keep a connection to the desk phone, will appreciate this nifty device that functions as a switcher and amplifier. And, with the overwhelming prevalence of the open office environment, we have customers ask if they can get an Active Noise Cancelling headset to use with their desk phone; with the MDA200, this is possible! Two options are the pictured Blackwire 725 (corded USB) or the Voyager Focus (wireless Bluetooth UC).

The MDA200 is a future-proof investment in your Unified Communications toolbox, with firmware updates to keep the MDA200 up-to-date and always compatible.

Be aware that Plantronics has verified only certain headsets for use with the MDA200; however, in our small scale testing, we found that the MDA200 is compatible with other brands of headsets.

In our testing, we used a Plantronics Voyager Focus Bluetooth UC headset, a Plantronics SupraPlus 251N QD headset with DA80 USB processor, a Jabra Stealth UC Bluetooth headset, and a Jabra Evolve 40 corded USB headset. We connected the headsets to desk phone, PC, and in the case of the Bluetooth headsets, to our smartphones. All four of these headsets worked well with the MDA200: We experienced great call quality from desk phone, PC and smartphone, and excellent sound when streaming music from both PC and smartphone.

The possibilities are nearly endless, and quite exciting for those looking to utilize one headset with all of their communication platforms. The MDA200 is buyable on its own here, or in 2 different bundle combinations: the Voyager Legend UC Bundle or the HL 10 Bundle.

Contact us to learn more about the MDA200! 1-866-998-9991