Question: What is the easiest (and most cost-effective) way to turn your existing QD (quick disconnect) headsets into USB headsets?

Answer: Change out the bottom cable.

PC-based phones (also known as softphones) are changing the communication landscape, and companies that have been using headsets with desk phones may not realize they can keep their current headsets and use them with PCs instead. Simply with a change-out of cords, organizations can protect their headset investment. All of our brands offer QD-to-USB cables that are compatible with each of their QD headsets, and all leading brands of softphones. As a result, users can continue to leverage the benefits of their current professional headsets.

This makes it the ideal solution for contact centers that want a smooth and cost-effective transition to a Unified Communications solution.

Jabra QD-to-USB Cords

Jabra offers the Link 230, Link 260 and Link 265. The Link 230 is simply a connecting cord; the Link 260 includes an in-line call controller. The controller gives agents call functions at their fingertips, such as Answer/End, Mute, and volume adjustments. The Link 260 has a variant that's certified for Microsoft, too: Link 260 MS. The Link 265 is unique to the market: an all-in-one USB training cord with call controls. We know of organizations that purchase the Link 265s for each agent, so the supervisor can simply connect their headset at any time during a call.

Not sure which QD-to-USB cord you need? We will find a compatible and effective solution for your unique environment. Call our headset team at 1-866-998-9991 or Chat us now!

FACT: Office professional corded headsets for traditional desk phones end in Quick Disconnect (QD).

FACT: Quick Disconnect cables are specific to the desk phone, and to the headset manufacturer.

FACT: A corded headset, without the QD cable, is not useable.

This means you need to have a cable that will connect your headset to the desk phone. The only time this would not be the case is a USB headset; as that will plug directly into the USB port on a PC or laptop. Each brand has its own proprietary quick disconnect cable. That means that the pin configuration is unique to each manufacturer.

A Compatibility Guide provided by the manufacturer (or a quick call to your trusted headset reseller ☺) will assist in determining the correct quick disconnect cord (sometimes called the bottom cable) for your particular phone make and model.

Our brands’ Compatibility Guides are available here:

Jabra
Plantronics
Sennheiser
VXi

One thing to note about VXi: they are the only manufacturer that offers other brands' QD styles. They offer the VXi QD or "V," the Jabra QD, known as “G” (for GN Netcom/Jabra) and the Plantronics cables are “P” style.

We found the following online review from a competitor's website, and want you to know how important it is to Avcomm that our customers have everything they need when they receive their order and are ready to use their headset.

“You would expect a headset to be able to plug into your phone system or computer. This headset comes only with a "quick connect" component, so if you are not aware of this fact you will not be able to use it when it arrives. It is easy to make this mistake since the picture on website does not show the cord at all !! Of course you can order the other required piece at extra cost, but after waiting over 2 weeks for this lousy headphone, now I have a desk paperweight.”

We work to make sure you have what you need from the start, so that you can immediately use your new headset, and it doesn’t become a pricey “paperweight.” (Also keep in mind that we ship in-stock orders received before 3 pm Central Time that very same day, so you won’t have to wait for your headset, like this person did. If we don’t have the item in stock, we notify you immediately.) And if we receive a corded headset order with no additional connection cable, you can be sure that we'll reach out to you before processing the order.

Don’t let this happen to you! If you’re not sure what you need, call us at 1-866-998-9991.

Additional Resource: The Basic Guide to Buying a Corded Headset