1. My favorite Bluetooth headset loses power quickly and the headset "dies" in the middle of a conversation. Can I replace the battery?
Typically, batteries cannot be replaced in Bluetooth headsets; however, this is dependent upon the headset you’re using. Contact us
and we can help determine
if a replacement battery is available for your BlueParrott, Jabra, Plantronics, Sennheiser or VXi headset.
2. The ear hook that came with my Bluetooth headset has been lost. Are there replacement ear hooks* available? *Or: ear gels, power cords, connection cables etc.
Yes, we have lots of accessories for your Bluetooth headset. Simply find your headset by using the “Search” bar on our web site, find your
headset, and click on the product listing. Once there, select the “Accessories” tab at the bottom of the product page. A complete list of available accessories will be displayed. If your headset has been discontinued, don’t despair! We have accessories for some older model headsets – simply give us a call (866-998-9991
) and we can help.
3. How do I pair my Bluetooth headset with a smart phone or tablet?
No matter which device you’re using, you will need to enable Bluetooth in the Settings menu
of your device and your headset will need to be powered “on” and be placed in pairing mode. That way, the headset and phone/tablet can communicate and connect (or, pair). Follow the prompts on the smart phone/tablet and pairing is complete.
NFC (Near Field Communication) pairing is also available for some phones, and headsets. Contact us for additional help with pairing/connecting your Bluetooth headset to your smart device.
4. Is there a way to change the wearing style of my Bluetooth headset?
This is dependent upon the headset that you choose. Some headsets offer a choice in wearing styles; while others may have an add-on piece that can be purchased.
5. Can I use my Bluetooth headset with my laptop/PC?
Yes, provided you have a UC version of the headset. In plain English, a “UC version” is enabled to connect to a PC/laptop via the included
Bluetooth dongle that will plug into your laptop/PC via USB. The dongle must be paired to the headset out of the box. Contact us to ensure you have a UC headset.
Bluetooth headsets are incredibly useful, and more intelligent than ever, with voice activated commands in some models. When you have the right tools, taking and making calls, listening to music, and participating in webinars become second nature. Take advantage of these headsets to streamline your work and life! And with all of the wearing options available, the right headset is just waiting for you.
Contact us at 1-866-998-9991
and we can determine the best Bluetooth headset for your needs.