This sleek speakerphone packs a lot of punch in just a 6-ounce device! Measuring 5.3" x 7.2" x 2.2" its small size belies its ability to turn any room into a conference room. The 360 degree microphone allows everyone on the call to hear and be heard from all angles. When you're off the call, use the Jabra Speak 510/510+ for your music and other multimedia.

The Speak 510 is easy to use and truly "plug and play." When you take the Speak 510 out of the box, you can plug the USB cable (wrapped around the base of the unit) into a USB port on your PC. It automatically turns on when connected to your PC. If you have multiple USB devices connected, you may need to go into your softphone settings and choose the Jabra Speak 510 as your preferred device. With the Speak 510+ model, simply plug the included Bluetooth dongle into a USB port on your PC for complete wireless freedom of up to 300 feet!

Connect the Speak 510 and Speak 510+ to your tablet or smartphone via Bluetooth, by pressing the On/Off button on the speakerphone for 2 seconds until all the lights flash. Next, press the Bluetooth button on the Speak 510 until you see the blue light flash and you hear connection instructions. Release the button. On your smartphone or tablet, enable Bluetooth and select Jabra 510 from the list of available Bluetooth devices. Voila! Instant Bluetooth connectivity!

The product features eight LED soft buttons which allow you to answer, end and mute calls at the tap of a button. You can also turn the speaker on and off; adjust the volume with the Volume + and Volume - buttons, and check the Battery Level. Tap the Battery Level button and all of the LEDs light up to show the charge level.

For additional setting options and to keep the product's firmware up to date, we recommend downloading Jabra's FREE PC Suite software. Click here to download.

The Jabra Speak 510 gives you the flexibility to conference anywhere. A specially designed protective neoprene zippered case comes with the speakerphone so that you can take the Speak 510 where you need to go. The rechargeable battery gives you 15 hours of talk time. Charge the Speak 510 via USB; an AC adaptor is available as an additional purchase if you prefer.

At a reasonable price of around $100 (depending upon the variation you choose) the Speak 510/510+ is a great investment in a diverse device that far surpasses its price point. Contact us at 1-866-998-9991 or sales@avcommsolutions.com to find out which Speak 510 is right for you!

A sincere thank you can brighten a day; improve a mood; inspire a project; reinforce a decision; make someone smile. The benefits are endless; the costs, nil. With Thanksgiving Day quickly approaching, our thoughts naturally turn to gratitude; however, we shouldn't "save up" our appreciation for only one day, and should strive to seek ways to express thanks regularly. In the workplace, studies and anecdotal evidence have shown gratitude to be an important (and profitable) business strategy – at little to no cost! The positives – in both attitude and balance sheet – of the power of "thanks" can be long-lasting.

There are no hard and fast rules in how to thank your employees, co-workers, customers, and vendors. When you are sincere, specific, and timely in your appreciation, you will make an impact. Don't qualify the thank you with a negative comment, or use sarcasm. These are quick ways of invalidating the thanks, and can harm the relationship.

Always remember, even when we receive negative feedback from, for example, a customer, we should be appreciative. This valuable information can help your business if you take the time to really listen to the message!

In this Seinfeld episode, Jerry complains about "overthanking" and Kremer reminds him that good manners are the glue of society. Thank you, reader, for spending some time to read this blog post. We would love to hear your opinions on expressing gratitude in the workplace!

Last month we attended the SOCAP Annual Conference in Scottsdale, AZ, where the Society of Consumer Affairs Professionals (SOCAP) celebrated its 40-year anniversary of providing guidance, numerous opportunities to network and collaborate, outstanding and relevant content, and an overall experience to the world of customer care that is truly unlike any other.

Matthew D’Uva, the President and CEO of SOCAP International, speaks about the SOCAP Philosophy:



The 3-day conference was packed with information, networking, and social events. Here are our takeaways from this year’s SOCAP Annual Conference:

People: As we move away from a transactional economy to a relational economy, it’s really about who we are that sets us apart from the competition and helps define our culture as a company. This rings true within the SOCAP organization as well.

After attending our very first SOCAP national event over five years ago, the importance of relationships and connections within the organization became very evident. This was something that not only attracted us to SOCAP, but helped solidify the reason we became involved with such a great organization.

You see, here at Avcomm, we grow our business by the relationships we foster. While our goal is, of course, to provide our customers with quality communication devices at the best prices possible, we thrive on the long term relationships that are created along the way.

Innovation: Mike Walsh, renowned futurist and keynote speaker on future trends, innovation, and how to build companies for the 21st century, said companies need to:

Think Big. Think New. Think Quick.



Information: Once you understand your customer, the organization fundamentally changes. Leveraging the multitude of tools and technologies of today is quite possibly your biggest challenge, but if you can reach a point where all of the data and information are compiled to form a true picture of your customer, you will be able to deliver a better, more customized experience for them.

For more information about SOCAP International, click here.

Did you attend the SOCAP Annual Conference last month? Please share with us some of your takeaways!

*The Jabra PRO 9400 series headsets are discontinued, and so are the replacement batteries. The replacement headset information can be found here.

One great feature of the Jabra PRO 9400 series wireless headsets is that the battery can be easily replaced, extending the life of your headset for years.

Your Jabra Direct software loads the Jabra Control Center to your computer, allowing you to manage all of your Jabra devices in Jabra Direct. It is also a quick way to check your battery level. After having used your headset for about 2 years, you may start experiencing some unusual things (one-sided conversations, headset doesn't keep a charge, degraded sound quality) that more often than not, can be fixed by a simple battery replacement. For under $20, and in less than 3 minutes, you can change the battery in your PRO 9400 headset and be on your way to complete wireless freedom once again.*

Jabra PRO 9400 Series battery replacement kit.
















Step 1. Remove the headband, ear hook or neck band from the headset. You will apply firm pressure to both pieces and pull them apart.











Step 2. Using the included torque screwdriver, remove the 3 screws from the headset cover.















Step 3. Now you're ready to replace the battery.













Step 4. Remove the battery from the speaker, by simply pulling it straight out. Replace with the new battery.














Step 5. Reverse your steps and put everything back together.










After completing your task, you may just want to brag to co-workers about how handy you are! (Or not, as you could become the official headset battery changer in the office!)

*Jabra recommends charging the battery for four hours on the headset base before using the headset.